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Access denied for M2 terminal login  

 

Amin Izadysadr
(@fictron)
New Member
Joined: 7 months ago
Posts: 2
Topic starter  

Hi,

I'm downloading Edinn on my computer as local server. I followed the step by step guide from the installation instruction video, however I encountered error at the end. This error happened when I tried to start Edinn M2 terminal. Picture is attached. 

I tried to login via localhost but it just freeze the page. When I tried to update the terminal using updater, it gives error message password was not allowed.

Is it because I missed some steps during installation or something else?

 

Thanks,

Syed


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Esther Embuena
(@esther-embuena)
Member Admin
Joined: 2 years ago
Posts: 2
 

Hi Amin, 

Please try to do that: 

  1. First error can probably be solved by clicking ‘Update client’ here: https://ecloud.edinn.com/edinnM2/help/en/GeneralConsole.html
  2. Second error is probably due to an incorrect server installation (FTP https://ecloud.edinn.com/edinnM2/help/server/64_FTPServer.html or firewall https://ecloud.edinn.com/edinnM2/help/server/64_SecurityIssues.html sections). It can be solved by using the manual update of the terminal, as explained here: https://ecloud.edinn.com/edinnM2/help/en/Updates_Manual_Terminal.html

 

Please update to the latest 2021-01 build 539. Terminal setup is available here: https://edinn.com/dwn/downloads/202101/Terminal/edinnM2_client_setup_win32_v202101.zip

 

Esther


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Amin Izadysadr
(@fictron)
New Member
Joined: 7 months ago
Posts: 2
Topic starter  

Hi,

The first error is solved now. Thanks.

However, I still cant access the localhost page/ page freeze after login even after I applied the FTP Server installation and Firewall security steps. My Edinn M2 console and FileZilla server are working fine. 

Also I found some inconsistent information for inbound rules. The manual that I referred stated  edinnM2 Terminal Ports are from 1001 to 9999 while manual from the video stated from 1001 to 2001. I key in 1001-9999 as I believe this is the latest version.

It seems like there are other security settings that block the localhost page. 

 

Thanks,

Amin

 


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Eveline Mihut
(@eveline-mihut)
Illustrious Member
Joined: 2 years ago
Posts: 2
 

Hi Amin, 

 

Please check this configuration: 8. Web Server (edinn.com)

Also make sure port 80 is open, as its the one used by Reports (localhost page).

 

Regards,

Eveline


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